Technical Support
• Get support from publishing experts
• Stay productive longer on your Mac or PC
The setup and maintenance of publishing and design workstations is not a job for your IT Staff! Not because they don’t know about computers, but because they don’t understand publishing. Electronic publishing and design systems are highly specialized and need careful attention in order to stay in productive condition. Even most large organizations—let alone smaller companies with more aggressive bottom lines—cannot cost justify a trained publishing-support person, even for an in-house communications department. We know that ad-hoc or part-time efforts yield bad results, so TJP&A’s technical support services provide your organization with full-time expertise on a part-time budget.
Because publishers and designers often waste their valuable time wrestling with computers, peripherals, and networks that they don’t completely understand, we provide system management and troubleshooting for the specialized, technical side of publishing. We know your systems inside and out—peculiarities and all—so you can leave the technical stuff to us and get on with what you do best. We’ll show you what works, what doesn’t, and why. And we not only fix what ails you, but we also provide you with the information and support you need to prevent technical problems from recurring—which translates into a huge boost in productivity.
From setup and startup to continuing success and troubleshooting, get the experts working for you, so you can keep working. [We provide support to both Macintosh and Windows-based systems.]
